We are committed to the security of your personal data. We need to collect and process data to fulfil our service to you. This privacy notice explains the data we need and how we will use it.
Our contact details are:
Down To Earth
What data do we ask you for?
In order to complete our service to you we need to collect some personal data about you. This will include your name, address, phone number, email address, bank details (where card payments are to be taken), and any other general information necessary to provide our service to you.
What purpose do we use the data for?
We need to collect your data so that we can create an account for you on our system to enable us to fulfil your orders and queries. The data we request enables us to keep a record of your information, tracking orders and records your payments. It also enables us to fulfil any other additional enquires you may have.
We are holding this data, that was collected from orders placed online under “legitimate interests” as defined by GDPR legislation. As required by the new law we have carried out a Date Protection Risk Assessment and are confident we are compliant.
Will we share your data?
We do not sell on any personal data that we hold, and we treat all your data as strictly confidential.
How long will you keep my data?
We will hold all data until such time you wish to withdraw consent.
Your data will be kept up to date on our computerised systems, when you notify us of changes.
Your rights and your personal data:
Under GDPR you have the following rights (unless subject to an exemption):
* The right to be informed
* The right of access
* The right to rectification
* The right to erasure
* The right to restrict processing
* The right to data processing
* The right to object
* Rights in relation to automated decision making and profiling
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|